Privacy Policy

Effective Date: 6/11/23

1. Introduction

Welcome to Practice Coach (the "Website"). This Website is operated by The Practice Coach (“we”, “us”, “our”) and provides information about our consulting services.

This Privacy Policy describes how we collect, use, process, and share personal data of visitors and users of our Website and services. Please read this Privacy Policy carefully.

2. Personal Data We Collect

2.1. Information you provide to us directly: This includes personal data you provide when you contact us, apply for or purchase one of our services that we offer,  subscribe to our newsletters, or interact with us in any other way.

2.2. Information collected automatically: Like many websites, we use analytics tools provided by our web hosting platform, Squarespace, and other third parties to collect information about how users interact with our Website. This may include IP addresses, browser type, pages visited, links clicked, and other usage data.

2.3 Other sources: We may also collect personal data about you from various third parties and public sources such as LinkedIn. 

3. How We Use Your Personal Data and Legal Basis

We use the personal data  collected for several purposes:

  • To register you as a new Website user; and

  • To provide our consulting services;

  • The processing is necessary to perform a contract or enter into a contract with you.

  • To send you email alerts and newsletters that you have opted-in to receive by filling in our online forms or contacting us by email or by other means; and

  • To carry out direct marketing.

  • Where you have given consent to the processing of your personal data for direct marketing – which you may withdraw at any time

  • Where your consent is not required and you have not objected, the use of the data is necessary for our legitimate interest in managing our business including legal, personnel, administrative and management purposes provided our interests are not overridden by your interests.

  • To notify you about changes to our Data Protection Notice;

  • To ask you to take a survey;

  • To respond to your queries or requests; and

  • To improve our Website and services.

  • The processing is necessary to support our legitimate interests in managing our business (to keep our records updated and to study how website users use our services) provided such interests are not overridden by your interests and rights.

  • To comply with our regulatory (for example disclosing tax data to the office of the revenue. commissioners) and professional requirements;

  • To prevent and detect fraud or other offences; and

  • To exercise our right to defend, respond or conduct legal proceedings.

  • The processing is necessary for us to comply with legal and regulatory obligations.

4. Sharing Your  Personal Data and Transfers

We do not sell or rent your personal data to third parties. We may share your data with:

  • Third-party service providers that support our Website and business operations, such as Squarespace, hosting providers or our payment service providers.

  • As required by law or if we believe that disclosure is necessary to comply with a legal process.

The personal data that we collect may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"), for the purposes described above. Those countries may not provide an adequate level of protection in relation to processing personal data. To the limited extent that it is necessary to transfer your personal data outside of the EEA, we will ensure appropriate safeguards are in place to protect the privacy and integrity of such personal data, including standard contractual clauses under Article 46.2 or adequacy decision under Article 45.

5. Retention

We will store your personal data only for as long as necessary for the purpose(s) for which it was obtained. The criteria used to determine our retention periods include (i) the length of time we have an ongoing relationship and/or provide our services; (ii) whether there is a legal requirement to which we are subject; and (iii) whether the retention is advisable in light of our legal position.  

6. Your Rights

You have several rights in relation to your personal data under applicable privacy and data protection law, which may be subject to certain limitations and restrictions: 

  • The right to access your data

  • The right to rectify inaccurate data

  • The right to erase your data

  • The right to restrict or object to processing where we are processing your personal data in reliance on our legitimate interests

  • The right to data portability

  • The right to withdraw consent

To exercise any of these rights, please contact us using the contact details provided below. You also have the right to lodge a complaint with the Irish Data Protection Commission. 

7. Security

We implement appropriate technical and organizational measures to protect the personal data we hold. However, no method of transmission or storage is completely secure, and therefore, we cannot guarantee the absolute security of your personal data. Where we have given you a password which enables you to access certain parts of our website, you are responsible for keeping that password confidential. We ask you not to share your password with anyone.

8. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

For any questions, concerns, or to exercise your privacy rights, please contact us at:

The Practice Coach

naomi@practicecoach.ie